Consultations are with Dr Vincent McDarby, Charted Clinical Psychologist, are undertaken via Zoom or telephone and are up to 40 minutes in length.
Consultations are for parents and caregivers only. Children and adolescents are not seen as part of the consultations.
The information and advice provided by Dr McDarby during the consultations is his expert professional opinion. Following this advice is done so at your own risk. Dr McDarby and Parent Advice accepts no liability for any loss (financial or otherwise), damage or injury that occurs as a result of following any of the advice given.
As a Chartered Clinical Psychologist with the Psychological Society of Ireland (PSI), Dr McDarby adheres to their ethical framework and guidelines to ensure that you receive a professional and quality service.
If you choose to have your consultation with Dr McDarby over Zoom, the consultation confirmation email will also contain a Zoom link for the consultation. At the time of your consultation, click on the Zoom link to be taken to the virtual waiting room. Dr McDarby will then commence the consultation with you when he is ready.
If you choose to have your consultation with Dr McDarby over the phone, at the time of the consultation Dr McDarby will phone you on the phone number you provided at the time of booking. Please ensure that you are available to take the phone call.
After the consultation with Dr McDarby you will receive an email from Parent Advice with a summary of the consultation, including any advice/recommendations provided to you by Dr McDarby.
Consultations with Dr McDarby are confidential and without prejudice. Although you are free to discuss the contents of the consultation with third parties, no responsibility will be accepted by Dr McDarby or Parent Advice for the consequences of this.
Dr McDarby will not discuss the contents of the consultation with third parties without your express permission. However, under Children’s First guidelines confidentiality may be broken if Dr McDarby has concerns that your child or another identified person is at risk. If this occurs, it will be discussed in the consultation and recommendations will be discussed and documented.
During the consultation, Dr McDarby may take notes which will form part of your electronic health record (EHR). If you complete the pre-consultation questionnaire, this will also form part of your EHR. The EHR is used to generate a report of your consultation that will be provided to you after the consultation. The EHR is also used for follow-up consultations with Dr McDarby.
The EHR is stored securely and confidentially in line with GDPR legislation.
You have the right to a copy of the EHR to verify its accuracy or to ask for it to be supplemented, deleted, updated or corrected. You also have the right to request the transfer of you EHR to a third party. If you would like a copy of the EHR, please email email@example.com requesting same and a copy will be provided to you within 30 days.
Cancellations and Refunds
By clicking 'Confirm Booking & Pay', you agree to the Parent Advice refund policy as follows:
Consultations that have been booked may be cancelled for a full refund (minus a €4 processing fee), providing they are cancelled up to 48 hours prior to the consultation time.
Consultations that are cancelled within 48 hours of the consolation time and non-attendance at consultations are subject to the full consultation fee.
In order to cancel a pre-booked consultation, please click on the link in your confirmation email and follow the instructions. Alternatively, you can email firstname.lastname@example.org with your booking reference number (this is contained in your booking confirmation email), the email address you used to make the booking, and the date and time of your booking.
Refunds will made on the means of payment used to book the consultation (e.g., credit card, debit card, etc.).
Please allow up to 30 days for refund to be processed.
In the rare occurrence that Parent Advice has to cancel your booking, you will be provided will a full refund. Parent Advice will also contact you to organise a new appointment at a time that is convenient for you.
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